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  • Lewis Taxi Midlands Ltd

4 Things to Look For in a Great Taxi Company

Updated: May 29

A taxi driver driving a car at night in heavy traffic

When you need a taxi for an important event like a business meeting or catching a plane, you’ll want to be sure you can rely on the taxi service to get you there on time. It’s useful to pick a good taxi company so you aren’t left stranded, late or feeling unsafe. It’s best to not go blindly into deciding what taxi to call when you need one and to choose one that you can trust.

Take a look at our list of factors to consider when picking a company for a ride.

Experience and Credibility

Choosing a company that has been around for a while and has great customer testimonials will be a good indicator of whether the business is consistently offering a professional service. Take a look at online reviews to see what other people think of them and only pick a company with a high rating. It’s also a good idea to ask people local to the area which taxi they recommend, they’ll probably have experienced enough taxis to know which one you should use.

Professional Drivers

A taxi service should provide professional customer service just like any other business. You need a driver who is friendly and willing to go the extra mile to get you to your destination safely. When you hire a taxi you are putting a lot of trust in one person and it’s important they make you feel important and safe. You can contact the taxi company to ask questions about their drivers and what experience and qualifications they have. A reliable taxi service will require their drivers to be fully licensed and insured and undergo regular DBS, medical and driving standards checks.

Safe Cars

Safe and reliable cars are an important aspect of any taxi service and are something you should take into consideration. A company's website will be able to show you what cars they have in their fleet and you’ll want to make sure that they have safety features such as seat belts inside. It’s also worth finding out if they have passed all required tests to deem them safe for driving.

Easy to Book

Gone are the days when you could call a taxi from a payphone. In the world of modern technology, it’s great for a company to have an online booking service with the possibility of personal accounts to make payments easier. This way you are able to get a price before you have even left for your journey and you can even pay online for your trips. Bonus points if they have an app so you’ll always have a taxi at hand whenever you need one.

If you need a great taxi service in Coventry, look no further than Lewis Taxis. With over 50 years of experience, offering private and corporate trips, we’ll get you to any destination safely and efficiently. We offer airport transfers and courier services in Coventry and Nationwide. Visit our website to find out more or book your first trip.

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